PESLASER Global Warranty Program for Raycus Laser Source
May 11, 2023PESLASER Global Warranty Program for Raycus Laser Source
I,Repair Methods:
Based on the actual situation, Party B will provide a repair plan, including remote guidance, sending personnel to the customer's location, and returning to the bonded zone in China for repairs.
II,Cost Responsibility:
Remote guidance: No cost will be incurred by Party A.
On-site repair: Party A will only bear the unilateral cost of shipping the machine to Party B's overseas location.
Return for repair to the bonded zone in China: Party A will only bear the unilateral cost of returning the machine to the bonded zone in China.
III.Table of Overseas Service Network Coverage
Note: "Coverage Area" refers to the countries or regions covered by the service network in each country listed in the table.
No.
Country
Coverage Area
1
Thailand
Thailand, Cambodia, Myanmar, Singapore
2
Vietnam
Vietnam, Laos, Indonesia
3
Malaysia
Malaysia, Singapore, Philippines, Brunei
4
Taiwan
Taiwan
5
South Korea
South Korea
6
Australia
Australia, New Zealand
7
India
India
8
Russia
Russia
9
Italy
Italy, Switzerland, Greece, Portugal, Spain
10
Germany
Other European countries excluding Italy, Switzerland, Greece, Portugal, Spain
11
Brazil
Brazil
12
Turkey
Turkey
13
China Jinan Bonded Zone
Other countries not listed in the table
IV,Comparison of Average Overseas Service Costs for Continuous Laser Devices of 2000W and Below (Unit: CNY)
Note: The above table shows the average overseas service costs for continuous laser devices of 2000W and below in several countries. The costs are converted to CNY dollars for reference. "Version" refers to the type of service package chosen by the customer, and "In-Warranty Parts Cost" refers to the cost of parts that are covered under warranty.
Country (Example)
Version
In-Warranty Parts Cost
Parts Logistics & Customs Fees
Maintenance Labor Cost
Domestic Logistics Cost
Total Cost
Europe (Germany)
Standard Version
0
2890
6480
1450
10820
Global Version
0
0
0
1450
1450
Southeast Asia (Thailand)
Standard Version
0
2820
2564
750
6134
Global Version
0
0
0
750
750
America (Brazil)
Standard Version
0
5200
4320
670
10190
Global Version
0
0
0
670
670
India
Standard Version
0
2471
3435
725
6631
Global Version
0
0
0
725
725
Russia
Standard Version
0
3010
4422
954
8386
Global Version
0
0
0
954
954
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